Privacy Policy

Introduction

Elliott Hynes LLP T/A Lloyd James Law ("we," "us," "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website (www.lloydjameslaw.com) and outlines your rights under UK data protection law, including the General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

What Personal Data We Collect

We may collect and process the following data:

• Contact details: including name, address, email address, telephone number.
• Case details: information relevant to providing legal advice and representation.
• Technical data: IP addresses, browser types, and general usage data collected automatically when accessing our website.

How We Use Your Personal Data

We use your personal data for the following purposes:

• To provide legal advice, representation, and related services.
• To communicate with you about your enquiries, cases, or our services.
• To manage, administer, and improve our website and services.
• To comply with legal and regulatory obligations.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contractual necessity: to fulfil agreements and provide requested legal services.
• Legal obligations: to comply with applicable laws, regulations, and regulatory obligations.
• Legitimate interests: for managing and improving our services, security, and internal administrative purposes.

Sharing Your Information 

We will never sell your personal data. However, we may share your information in limited circumstances, including:

• With regulatory authorities or law enforcement when required by law.
• With third-party service providers (such as IT providers, data storage solutions, and administrative support) necessary for our business operations.
• With courts and legal representatives if relevant and necessary for your case.

Data Security 

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse. We regularly review and update our security practices to ensure your data is kept secure.

Data Retention 

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Upon expiry of the retention period, data will be securely deleted or anonymised.

Your Rights

Under UK data protection law, you have the following rights:

• Access: Request copies of your personal data.
• Rectification: Request correction of incorrect or incomplete data.
• Erasure: Request deletion of personal data where it is no longer necessary or where you withdraw your consent.
• Restriction of Processing: Request that processing of your personal data is restricted in certain circumstances.
• Data Portability: Request your personal data in a structured, commonly used format.
• Object: Object to processing based on our legitimate interests or direct marketing.

To exercise any of these rights, please contact us using the details below.

Cookies

Our website may use cookies to enhance user experience. Please refer to our Cookie Policy for further details.

Third Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of these third-party sites. Please review their privacy policies before submitting personal data.

Changes To This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the effective date. We recommend checking this page regularly to stay informed.

Contact Details

If you have any questions or wish to exercise your data protection rights, please contact us at:

Lloyd James Law

71 - 75 Shelton Street

London

WC2H 9JQ

info@lloydjameslaw.com

020 3916 5814

Complaints

If you have concerns regarding our handling of your personal data, you have the right to complain to the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection issues:

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF
Telephone: 0303 123 1113
Website: www.ico.org.uk

Last Updated: 21 March 2025